PRIVACY POLICY

1. Who We Are

House of FIBI Inc. is a company based in Maryland, USA.

2. Information We May Collect

• Contact Info: Name, email address, phone number, billing address, and shipping/project address.
• Account Info: Username, preferences, order history, and saved addresses.
• Order Info: Products purchased, order numbers, amounts, delivery details, and returns.
• Payment Info: Processed securely by third-party payment providers. We receive limited transaction info (e.g., transaction IDs, status, last four digits). We do not store complete card details.
• Interior Decoration Info: Project address, photos/videos of property, room measurements, floor plans, design preferences, budget, project communications, and consultation notes.
• Sensitive Info: We do not collect sensitive personal information except as voluntarily provided for interior projects with your explicit consent.

3. How We Use Personal Information

We use personal information to process and fulfill orders, handle shipping and interior services, provide quotations, facilitate sourcing and installations, manage returns and customer support, secure accounts, prevent fraud, improve our website, send marketing communications where permitted, and comply with legal obligations.

4. How We Disclose Personal Information

We may share information with trusted third-party service providers, including payment processors, shipping and logistics partners, hosting providers, cloud services, analytics providers, marketing partners, furniture manufacturers, contractors, installers, professional advisers, and legal authorities where required by law.

5. Sale, Sharing and Targeted Advertising

HOF may use analytics and advertising technologies that involve disclosing online identifiers to third parties. Depending on your jurisdiction, you may have the right to opt out. Where applicable, a "Do Not Sell or Share My Personal Information" link is provided in our website footer.

6. Cookies

We use necessary cookies for core site functionality. Other cookies support analytics, personalization, and advertising. Where required by law, we will request your consent before placing non-essential cookies.

7. Marketing Communications

Where permitted, we may send promotional emails. You can unsubscribe at any time using the link included in those emails. Essential operational emails regarding orders and active projects will still be sent.

8. International Users & Data Transfers

HOF is based in the United States and serves global clients. If you access our site from outside the US, your information may be transferred to and processed in the US under appropriate legal safeguards.

9. Privacy Rights

Depending on your location, you may have rights regarding access, correction, deletion, data portability, objection, and opting out of targeted advertising or sale of data. To exercise these rights, email us with the subject "Privacy Request".

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 years of age.

11. Data Retention

We retain personal data as long as necessary for fulfillment, business/tax compliance, dispute resolution, and fraud prevention. Interior project photos and videos are retained for portfolio use only with your written consent.

12. Security & Third-Party Links

We employ reasonable technical and organizational safeguards to protect your data. Third-party links hosted on our site are governed by their respective privacy policies.

13. Governing Law

This Policy and any related disputes are governed by and construed in accordance with the laws of the State of Maryland, USA.